Shipping & Fulfillment Policy

At Snazzyway Fly, we prioritize high-velocity logistics to support your business growth. We maintain a 5-hour order processing window to ensure rapid fulfillment for your customers.

Order Processing Timeline

  • Same-Day Shipping: All orders placed before 1:00 PM IST .
  • Next-Day Shipping: Orders placed after 1:00 PM IST .
  • Weekend Schedule: Orders received after 1:00 PM on Friday are dispatched the following Monday .

Logistics & Delivery Infrastructure

We partner with India’s leading tier-1 carriers, including Blue Dart, DTDC, and Delhivery , to provide reliable end-to-end tracking.

  • Transit Time: 5–8 business days across Pan-India.
  • Tracking: Automated shipment notifications are triggered upon dispatch. Please monitor spam folders to ensure receipt of tracking credentials.

Shipment Governance & Returns

  • Non-Delivery: If a shipment is returned due to “consignee unreachable,” a refund is processed for the product cost only . Outward shipping fees are non-refundable.
  • Discrepancy Window: Claims for missing items must be filed within 3 days of delivery.
  • Non-Receipt: Inquiries regarding non-delivery must be submitted within 60 days of the purchase date to be eligible for investigation.
  • Documentation: Incomplete KYC or consignee documentation leading to a “Return to Origin” (RTO) will result in a refund of the product cost only.

Cancellation Policy

  • Pre-Processing: Full refund if the order has not been created or processed.
  • Post-Processing: Partial shipping fees are deducted if labels/manifests have already been generated.
  • In-Transit: Orders cannot be cancelled once the shipment has left the fulfilment centre.